Refund Policy

Effective Date: 10/10/2024

We want you to be completely satisfied with your purchase of our crypto guides. However, if you are not satisfied for any reason, we offer a refund within 14 days of your purchase under the following conditions:

1. Eligibility for Refunds

To be eligible for a refund:

• You must request the refund within 14 days of your purchase.
• The request must include evidence that you have not found the content you have been promised on the site.
• The request must include a valid reason, explaining why the guide did not meet your expectations.

2. How to Request a Refund

To request a refund, please contact us at contact@bullrun-crypto.com with your order details and the reason for your refund request. We will review your request and respond within 3-5 business days.

3. Refund Process

• Approved refunds will be processed through the original payment method.
• Depending on your payment provider, it may take up to 5-10 business days for the refund to be reflected in your account.

4. Non-Refundable Items

We do not offer refunds for:

• Purchases made more than 14 days prior to the request.
• Guides that have been significantly used or downloaded.
• Any promotional or discounted offers.

We reserve the right to deny refund requests that do not meet these criteria.

For any questions or concerns regarding refunds, please contact us at contact@bullrun-crypto.com.